How do I respectfully address a mechanic that was negligent and didn’t fix the issue?
Pretty much what the title says. I had a mechanic work on my car -not only was the issue not fixed, but the car was worse after picking it up.
I tried to have him re-check his work, but he kept saying it must be another problem with the car.
It took me paying for a diagnoses of the first mechanics work at another shop to get confirmation that the first guy installed at least one wrong part and could have damaged the car if I had continued driving it.
The original mechanic continued to deny that he made a mistake, but finally accepted a refund on the wrong part and refunded me.
However, the car is still not running right, so he hasn’t fixed the issue. I’m assuming it’s the other part he put in, since I now realize how absolutely clueless he is with more technical repairs.
I want to approach him about the fact that the car is still not running right, and even ask him to potentially return/refund that second part as well.
However, he has gaslit me so much throughout this process, on top of being unwilling to double check or warranty his work or the parts.
I would like to get the remainder of my money back since he didn’t resolve the issue, and now I have a $650 useless part I’ve paid for, not including labor.
I’m going to need to start fresh with another -more reputable - shop.
Any advice on how to handle this very uncomfortable situation appreciated!