u/Different_Meal_1147

Little backround, had my Bovada account for maybee 7-8 years but haven't used in in probably 5. Started betting sports (mostly live betting) for around 4-6 weeks and mostly broke even or lost small. cashed out twice and had to redeposit 3 times. Eventually was up 8k total and tried to withdraw profit for first time. Asked for ID, utility bills etc, provided all of it, they asked for more documents and provided it all. Took them over a week to respond then sent me email that account was closed for

1. multi accounting 2. bonus abuse 3. being part of betting syndicate or something.

all of these are absurd as I haven't logged onto or created another bovada account ever. I also cleared literally 0 bonuses on there even though they kept sendng me please come back emails etc with offers. The last one, no idea what they even mean but after doing some googling it seems like a common email people get when wining and stumbled upon this forum.

anyways, they let me withdraw my 4k "deposit" and they kept 8k for no reason. After chat with sopport asking for clarificaiton they refused to tell me anything, just said they have evidence, which they dont, but wont tell me what it is or provide any. Then they pointed me to T & S where there is appeal/resolution form which I filled out with all detials asking for proof/clarification and they have ghosted me without even a respond that they recieved my submission

…week later as expected they said there was extensive proof you defrauded us (that means placed legal bets and won I guess). As far as I can tell it was mostly made up stuff (multi accounting, bonus abuse etc) which I’m 100% certain Didn’t occur and then they mentioned suspicious betting patterns….

As far as I can ascertain I bet live and won, other people also bet live and won and they used this as conclusive proof that live betting and winning = Fraud.

Any help would be appreciated but since they refuse to provide and proof at all I can’t really respond to anything

Little background, had my Bovada account for maybee 7-8 years but haven't used it in probably 5. Started betting sports (mostly live betting) for around 4-6 weeks and mostly broke even or lost small. cashed out twice (only my deposit amount leaving some to play with) and had to redeposit 3 times. Eventually was up 8k total and tried to withdraw profit for first time. Asked for ID, utility bills etc, provided all of it, they asked for more documents and provided it all. Took them over a week to respond then sent me email that account was closed for

1. multi accounting 2. bonus abuse 3. being part of betting syndicate or something.

all of these are absurd as I haven't logged onto or created another bovada account ever. I also cleared literally 0 bonuses on there even though they kept sending me please come back emails etc with offers. The last one, no idea what they even mean but after doing some googling it seems like a common email people get when winning saw the exact same email they gave me posted here a few times.

anyways, they let me withdraw my 4k "deposit" and they kept 8k for no reason. After chat with support asking for clarification they refused to tell me anything, just said they have evidence, which they don't, but won't tell me what it is or provide any. Then they pointed me to T & S where there is appeal/resolution form which I filled out with all details asking for proof/clarification and they have ghosted me without even a respond that they received my submission

Anyone here dealt with this, am I fucked and they can just keep my winnings or is there anything I can do, thanks