u/DifficultAd9093

It’s my least favorite part of the job, but on occasion I have some accounts that are turned over to collections. I’m currently with Revco, but thinking of making a switch.

Does anyone have any good recommendations?

I’m looking for a smaller company, one that treats patients with dignity and also actually collects the past due balances.

We started charging a fee per chart for chart requests, (risk adjustment reviews) and I have not received a single payment for the charts. Now, we have moved on to requiring prepayment for the requests. The company wanted to negotiate a lower rate per chart, but I told them no, because we have so many outstanding unpaid charts, we would not be willing to negotiate a lower rate. I also told them that if, in the future, we were to be paid for the backlog, then we would consider not requiring prepayment and would be willing to negotiate a lower rate. Has anyone actual been successful in getting paid? The risk adjustment company is Datavant.