How are you handling RFQs?
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I’m trying to understand how wholesalers and trading companies currently handle RFQs when they receive customer orders.
From what I’ve seen so far, a lot of companies still:
* receive orders via WhatsApp / email
* manually copy item details into RFQs
* send RFQs separately to multiple suppliers
* track responses in Excel or messages
This seems like a lot of repetitive manual work, especially when dealing with frequent or large orders.
I’m curious:
How do you currently create RFQs from customer orders?
What tools (if any) do you use for this?
What part of the process is the most time-consuming or frustrating?
Do you think a simple tool that converts customer orders into RFQs and sends them to suppliers automatically would actually help — or is manual handling still preferred?
I’m not trying to promote anything here — just researching if this is a real pain point or if most people already have a smooth system in place.
Appreciate any insights 🙏