I am very upset
I made this complaint on the app since I cant find where else to complain, and my ID number is null... great
Since the store near my house opened, my family and I have had incredibly poor service. From rude employees, wrong orders, and slow service, this store has left us unsatisfied. Today, I came in and ordered two 3-piece chicken strips and two regular fries. I saw no customers inside, and there were *maybe* 2 cars in front of me. When I pulled up to the window, my order was read incorrectly; it took over a minute to be greeted, and I was told to park in front. The time on my receipt was 11:42 AM. I did not receive my food till 11:51 AM.
If I went to a bar or a chain restaurant like, I could order two strips and fries for 30 bucks a total, with larger portions, better service, and only a $5 difference with barely more time. This is a fast food restaurant; the price and speed should not be comparable to a sit-down restaurant or bar. I am appalled that Jack in the Box dares to charge $ 25.95 for two 3-piece strips and two regular fries.
I have worked in the food service industry, and to be frank, the service I received today was unacceptable. It should take no more than 5 minutes to receive an order like mine outside of a rush.
On top of this, my fries were somehow stone cold and unsalted. I do not believe I will be back at this location for the foreseeable future.