u/Disastrous-Meal-1606

Image 1 — Broken box?
Image 2 — Broken box?

Broken box?

Bought 3 boxes from cord cutter all of them elite ultra, one of them is bricked, shows to white screen after 2-3 minutes of play, tried 3 hdmi cables 3 TVs, wired connection, WiFi connection, soft reset factory reset same issue. The other 2 work flawlessly

Yes it’s a hdmi 2.1 cable, even had a 2.0 cable tried that one too and my ps5 cable

Reached out to potter, lil over a day ago no reply yet, any other troubleshooting help?

u/Disastrous-Meal-1606 — 2 days ago

Broken box

Bought 3 boxes from cord cutter all of them elite ultra, one of them is bricked, shows to white screen after 2-3 minutes of play, tried 3 hdmi cables 3 TVs, wired connection, WiFi connection, soft reset factory reset same issue. The other 2 work flawlessly

Yes it’s a hdmi 2.1 cable, even had a 2.0 cable tried that one too and my ps5 cable

Reached out to potter, any other troubleshooting help?

Edit 1:Did some more troubleshooting with M.Potter aka Cordcutter, gonna send it back and see what happens will keep everyone updated

u/Disastrous-Meal-1606 — 2 days ago