r/vSeeBox_Support_Gurus

What’s going on?

Is it me or there are so many issues with Boxes? Self Inflicted or Servers not keeping up with demand? Like to hear your thoughts or opinions or expertise. Thank you!

reddit.com
u/ttimek35aar — 1 day ago

12.1.1.593 Update

Has this been confirmed “O.K.?” It looks different than prior updates. 🤨

u/MNseth — 22 hours ago

Heat VOD not loading

I have a V3 Plus. Heat VOD keeps attempting to load and ends with “server 9.99” and never loads, both lives work and VOD ultra. Tried clearing cache and resetting the box for a few minutes. Anyone else having this issue?

Update: must have been a backend server issue that’s is currently being fixed. I tried all the suggestions made in comments to no avail, but I could watch the documentary “the crash” in 360p.
I did also just notice a couple new releases in either 360p or get the 999 error. But I’ll let that work out and watch later

reddit.com
u/feetguy636 — 1 day ago

Image ghosting

This seems to happen only when it's a dark scene. It's harder to see in pictures but sometimes it gets 3 or 4 copies deep. I always find the highest quality server and I have a new 4k HDMI cable. Any idea on what could be causing this?

Edit: V5 Plus

u/ConductorWon — 2 days ago

Screen blacks out

This is the second box I e put on this TV. It’s a Visio. Each box had the same issue where it just blacks out intermittently. The stream doesn’t stop, it simply blacks out. Anyone know a fix? Video starts on it blacked out.

u/Nickles17 — 2 days ago
â–˛ 5 r/vSeeBox_Support_Gurus+1 crossposts

V3+ to kindle fire 13th gen

is there any way i can connect? I'm gonna go to colombia,and i want to take it with me,but we may not have a long enough hdmi cord (it's held up by an attachment to the wall,not a shelf) and im thinking of just connecting it to my fire with an extension cord

reddit.com
u/Dismal-Economist-150 — 2 days ago

V3 plus power supply

Had my boxes for a couple of years, and we were watching one of them tonight after dinner, when all of a sudden the box power went off and wouldn't come back on. I assume the power supply died. Tried unplugging and letting it sit then plugging it back in, removed HDMI as well when resetting. u/Deriksays can you get me a new cord, or am I out of luck since they have been discontinued?

reddit.com
u/Holdem1721 — 2 days ago

Model differences

How long does it take for newly released shows to become watchable for the newer model V6’s? I have the V3+ models and it seems like it takes a few days before some episodes or movies become watchable on HeatVOD and even longer for the same shows to be watchable on VODUltra. Is this because I have an older model box?

reddit.com
u/IDontWannaAdultAnymo — 2 days ago

V6+ USB Adapter issue

I just got the V6+ and it is awesome. Am able to get 95mbs on wired, and 420mbs on WiFi. I ordered a UGreen usb adapter based on posts I saw here for faster wired speeds and when I hooked it up my speed test went down to 6mbs. It is hooked up properly in blue port and I have cat8 Ethernet cables. I tried WiFi only after the adapter didn’t work and am leaving box on WiFi after seeing the 420mbs. Anyone else run into the issue of slower performance after hooking up the UGreen adapter? Just wondering what issue may be? Any advice or tips would be appreciated, thanks.

reddit.com
u/kmadden100 — 2 days ago

Live Ultra Not Showing Programming Since Update

As the title says, my Elite Ultra shows NA for all channels on Live Ultra since the update. Anyone have a solution? Rebooting doesn't work.

reddit.com
u/Astral__Spectre — 3 days ago

Some shows on the 24/7 seem to buffer /freeze or mix with another episode

Just as it states, most of the apps 24/7 have this problem. Even Heat does to a certain degree. Weird, no judgement please, I love Lucy does this constantly. Does anyone else have this issue? If so is there a workaround or is it just me?

u/Mysterious_Design775 — 3 days ago

vSeeBox 6 Plus Review 1 month later

I would like to start by thanking u/James-The-Guru/ for getting me to the point or ordering my first box. I am not one to order things of the internet but he made me comfortable with his response's to all my questions. With a leap of faith my purchase was flawless.

I have only been using this box on and off for a month and it has worked fantastic. Waiting for my wife to get comfortable with it before we kick our cable company to the curb.

A big thank you to James, Deriksays and of course Adrian for their professionalism. I have recommended them to a coworker and his purchase was a smooth as mine.

Thanks again

u/Chapo4104 — 3 days ago

WWE programing

Anybody know where I can watch the most recent monday night raw? Vod ultra only has until March 9th 2026 and heat VOD only has until December 30th 2024. I was able to watch some of it live last night but cant find it to finish it today

reddit.com
u/jonathanstevens04 — 3 days ago

🚨 Guru Heat VOD Update 🚨

Vsee is aware of the current Heat VOD issue where content may load and then get stuck on “Loading 9.99.” vSee engineers are actively working to resolve the issue as quickly as possible, and we appreciate everyone’s patience and understanding while this is being addressed

Situations like this are a good reminder of why it’s helpful to have backup options available. The Elite Ultra and Elite Mini are excellent models to have on hand, offering a wide range of apps and features for added flexibility and convenience.

Feel free to reach out to the admin team if you’d like more information on either model!

u/Ian-The-Guru — 4 days ago

Minor league baseball. MiLB channels

Has anyone been able to watch MiLB games? I have Elite Ultra, and a few different apps have MiLB but I’ve never had one work yet. Just shows the “pause” sign.

reddit.com
u/Boz4410 — 3 days ago