I know I’m going to get laughed at for asking, but does GameStop have a union? Did it ever have one?
And if not, is there anyone working on changing that now?
And if not that, who wants to work together to form one because I am done taking shit from corporate and their lapdogs.
Long story short, my store was closed for a week because a building problem we repeatedly reported was ignored for weeks until it got so bad they had no choice but to shut down business for a few days, and apparently the non-working hours pay was only approved for the first day. How best to go about getting the rest of that approved? We lost a week of work for something that wasn’t our fault and anyone who’s an employee or knows one knows we don’t get paid enough for this shit.
I keep getting told to just add warranties onto purchases and say “okay that will be $X.XX with a 2-year protection plan” and I just can’t do it. I feel like I’d be tricking the customer- who is already paying ridiculous prices- into spending money on something they don’t want.
More than once I’d have someone come in and say they were charged for a warranty they didn’t ask for, and since there’s no way to refund that (as far as I’m aware) I just feel bad and like they got scammed.
Does anyone else feel like this kind of “sales technique” is just borderline theft at best? It’s not the only shady practice I’ve observed but my store keeps getting called out for not selling enough warranties. Which, bro, if we give the whole speech and they don’t want a warranty, then they don’t want the warranty.