u/Dkttran1

Please don’t buy anything on this site. I made the mistake of buying a splendid robe from them. it took almost two weeks for the product to arrive. When it did finally arrive. it came in a box with no packing slip and no tags on the robe. the robe looks and smells like it’s a used item.

I immediately sent “customer service” a note describing the situation. After multiple back and forth I was told to ship back the product at my cost and assuming the product hasn’t been worn and if the tags are in place. is this absurd or what??? They sent me a used item with no tags and expect me to return a new robe with its original tags?!?!?!

Fraudulent or incompetent “business”? Not sure which is acceptable when you’re taking people’s money.