CANVAS install on CC1 Very Very disappointed.
So after waiting how many months? for the multi-color system to show up for the original Centauri Carbon, I finally got mine this week and spend the whole day installing it. After dealing with the upgrade issues (HINT: UNPLUG THE CANVAS BEFORE UPGRADING), I have this in and I am very disappointed. Skipping over the fact that IT DOESN'T WORK, I came to realize that I have now lost the ability to heat the chamber. Previously I had a nice little Chitu heater in there that worked just fine. Now of course, open top means no advanced filaments.
Biggest gripe is of course that it is not working. When I initially load the filament it will load just fine and go all the way through out the hotend. But when I then go to print ANYTHING, it starts then errors out with the above message.
I checked the tubing, checked the hotend, checked the new 4 hole filament feed, checked the cabling, all seems to be good. But it will stop with this message every time.
Also, I sliced the model with the latest version of ELEGOO slicer so I don't think it is a GCODE issue.
Gemini suggested tightening the gearbox spring so the filament is better gripped. Keep in mind you replace the gearbox when you upgrade so it is possible that it comes from the factory a little too loose.
All else fails, I will probably take the gearbox itself apart. One of the steps you need to do when installing the CANVAS is clip off little plastic flanges that hold the cables in place. I did that and did not see where they went. Just my luck they fell into the gearbox and that is what is jamming it.
In both cases though I don't think these are the issues because the filament feeds in and out just fine on load. It is only at the start of an actual print that it jams.
If anyone has any suggestions as to what to try next, I welcome them.