Shame on PUMA
r/PUMA Honestly, I’m ashamed to have trusted a brand like PUMA.
Order #110438988 was placed through the official PUMA app, and I paid the full ₹4,521 by card. The product was available when I ordered and is STILL available now. Yet PUMA cancelled my order without my consent.
I had already raised a callback request about the delay. Instead of resolving it, you simply cancelled a fully paid order.
The timing is extremely suspicious: the product that I purchased during the sale is now available at a higher price. If this is how PUMA treats customers after taking their money, people deserve to know.
This is not the level of service expected from a global brand. Absolutely disgraceful and deeply disappointing.
@PumaCares — explain why my order was cancelled and why I should not consider this a deliberate attempt to avoid fulfilling a lower-priced order.