​ I contacted RingConn support to ask about Care+ coverage for the Gen 3, and the AI agent replied with this:
“Care+ is currently not available for Gen 3, and there is no confirmed information about it being added in the future. If you need reliable protection for your Gen 3 device, we recommend considering Product Protection, which offers coverage against accidental damage and manufacturing defects.”
What bothers me is that I can’t find any official statement anywhere saying Gen 3 won’t get Care+ later, or whether this is just the AI support bot giving generic answers.
Has anyone gotten a different answer from actual human support which is reliable?
Does anyone know if Care+ is planned for Gen 3 eventually?
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Edited: Seems like a lot people are mixing up Seel and RingConn Care+, but they’re not the same thing at all.
The plans currently on the product page through Seel are mainly extended warranty/accidental damage coverage for mechanical or electrical failures.
Care+ is a different protection program that also includes lost ring replacement and theft protection, which is the main reason I’m waiting for it specifically.
If Seel were actually the same as Care+, I would’ve already bought it. The lost ring replacement matters just as much to me as hardware coverage. Also, depending on how the terms are written, “mechanical/electrical failure” doesn’t always clearly guarantee battery degradation or battery-related failures either.