u/Double_Tea_6057

My Fitbit died almost two weeks ago. I contacted support and it’s out of warranty but they said they’d issue a discount code (as they always do). They said it would be 24hrs as there was an issue with their system. No code arrived. I emailed a few days later and got this response and am still waiting. Surely a big tech company can come up with a temporary solution for this! Anyone know what’s going on? I emailed again today so will see what the reply is.