Light Bridge
I absolutely hate Vivint so I am just trying to make it through my contract. I had a light bridge that was working just fine. A month or so ago, my exterior lights stopped working (eria/aria) that I bought from them stopped working. It says offline. I chatter and long story short, aft their support was unable to solve the issue so they sent me a new one, after I was signed up for the support package $29.99, which I thought got me a technician.
After I got the new one, support was unable to get it connected. After I asked for a tech visit, they told me that it would be a $99 service fee because the bridge was a DIY.
I got that waived by calling support, but now I am waiting over 2 weeks for an appt.
Anyone know the trick to getting the light bridge to work? I've got a nighthawk router. The light is a solid white/amber color and I'm told needs to be green.
Have I mentioned I HATE Vivint?