u/DrSouvik16

Hi Hostinger Team,

I am completely locked out of my account and desperately need a senior human agent to look at my case. I am stuck in an automated loop where I keep being asked for additional documentation, despite already providing all necessary payment and identity details.

• The Issue: Account Recovery Loop
• Ticket / Case ID - initiated from my alternate email souvikadhikari@rediffmail.com
• What I've provided: High-resolution government ID and official banking payment details matching my account profile.

I have already contacted the Customer Success Team but the automated system keeps rejecting my submissions or asking for the same details without explaining why. My website and data are completely inaccessible. Could a moderator or support representative please escalate this to the Account Recovery Team for a manual review?

Thank you.