Not sure what to do
I'm a customer of PreventiveMD, and had been extremely impressed with everything..... up until recently.
I had questions regarding my newest 3 month Rx, I emailed them, and the response was quick and it was updated. However, once it was updated, it still didn't seem correct. I reached out again with my questions, asking for more clarity. After a couple of back and forth emails, it was still not clarified. Now I've been ghosted, no response. Not sure where to go from here, but this definitely leaves a sour taste in my mouth.
UPDATE: Patrick is AMAZING. He was so quick to respond here as well as behind the scenes. He went above and beyond to clarify and reassure that my renewal is done correctly!!!! With this kind of customer service I don't see myself EVER going anywhere else!!! PMD is INCREDIBLE!!🎉