Need urgent advice I’ve been wrongly flagged over a substitute profile issue on my driver account, and I genuinely believe this was added incorrectly. I am the only person using this account and I never intended to add a substitute.
Support keeps marking my issue as “resolved” without actually fixing it, and now I’ve been told I have until 1st May to sort this out before it affects my account further.
Has anyone here dealt with being wrongly flagged for a substitute or account verification issue? What worked for you? Did you escalate it somewhere else, email support, contact social media, or submit different documents?
I’m stressed because I rely on this account and I feel like I’m being blamed for something I didn’t do. Any advice would really help 🙏