Coworker denying service
So it was 830 and a woman walks in saying her car has a check engine light, she had just left autozone where the guy using the scanner couldn't get it to work, her car was thrown into limp mode and she needed it scanned, my coworker yelled for me to go check her trans fluid and he gave her a whole run around about how she has to go to a shop and use an expensive scanner to read it, I asked if it had a light on and she said yes, I scanned it, 4 cylinder misfire, sold her a set after close and then clocked out and changed it for her, he was extremely rude to her and kept cutting her off while she tried to explain, he is 28 years old and claims to be an ase master tech, I am 17, still in highschool and more competent tham a guy 11 years older than me. I know this was a lot to type but I gotta complain to someone so thanks