r/OReillyAutoParts

I have some parts I need to return but I don’t have that specific card anymore. (Got hacked) what do I do in this situation

Anyone else hear that O'Reilly's offered to buy NAPA for 10 billion dollars.

At the behest of my manager I did our DC Returns on Friday. Of course we didn't get a DC truck on Saturday. So now I have a wrapped pallet, and a bunch of returns that need to get processed. Is there a way to add to the already created memo?

My store was one of the ones that won. Does anyone know when we get them?

I may be moving to Springfield, so looking around at job opportunities at a corporate level. I noticed there's a significant number of job openings at said corporate level. Is there anything going on there? Is there that should be a potential red flag for any potential new hires? I mean, I currently work at a large corporate office that's going through somewhat of an identity crisis, and we don't even have this number of jobs open. 👀

Just curious about insights 😊

wondering if drivers are supposed to work July 3rd, they have me scheduled but most shops i go to are closing that day.

^

I applied as a part specialist (I think that was the title?) because I heard they do extra bilingual pay, and that was the only opening at the store close to me. I would be coming from a restaurant job at one of the worst chain restaurants to work at ever. Obviously everybody complains about their jobs, but how bad do you think this would be coming from restaurant hell?

Hey guys, I am the only one in my store that does planograms, I am not the merchandiser our merchandiser is actually support for the ISS. I have to do all planograms between customers and answering the phone.

My question is shouldn't I be scheduled time to do the large ones? Maintenance chemicals is due, 5 1/2 hour planogram and trust me, I will not be killing myself running back and forth, it will take me as long as it takes.

My RSS has got me confused. My SM is out of town, and I'll talk with my ASM tomorrow, but this is the situation. A customer brought in a quote from our lead competition, I used interchange to make sure that we could double verify the part, made sure it was the part listed at the price on the quote, and my RSS refused to price match. Ours was 4x the price. He wouldn't budge, only offering a 50% discount. Needless to say it cost us the sale. Is this normal practice? I thought the training modules all say we price match with competitors regardless?

Would I get in trouble for reprinting receipts and using them for rebates?

APPRECIATE THE HELL out of everyone's feed back! this will be a long one so bare with me. im the only ISS when we usually have 2. my partner up and passed away couple months ago. Loved the guy, hated his work ethic. the stole was the only place u found him. Only thing he done was answer calls and bill onlines. that was it. So what im doing now is nothing new. just taking all the calls now. Just commercial we do on average $340,000 a month. we are a over 5 million store and we own the market here. 6 drivers while all our comp has 2 but run 1 daily. I get here at 7am have to move all freight so my drivers can get out door safely. check in all add-ons, get all deliveries ready. my partner use to clock in and est breakfast while I done it. but ISS's know there is way more to do than help customers. Drivers safety now, all vehicle maintenance, keeping up with drivers time, taking care of labor claims, getting claim payments to customers, weekly statements, keeping OSP in stock for big accounts, tho we arent suppose to. but its mainly all the other crap I have to deal with. NOBODY is trained anymore. they are showed how to look stuff up and let go. we have assistant managers that try to bill stuff cash to be delivered the next day and dont understand why u cant do that! There is nothing but laziness. U cant find parts where they should be and not even close. All my drivers are older men who cant see and have to be told every move to make. I have to literally check everything pulled bc of wrong parts being pulled and not the right quality. but when u have retail coming back looking for parts and asking if I seen em bc i check in ALL hub and DC runs too. but when I ask where it coming from and when was ordered, They dont know. even ones who have been here for years! u can tell em till ur blue n the face! look at when it was ordered and where from AND the system tells ya when it should be here. merchandiser doing same job for 2 years. done same thing 100 times but cant remember or dont want to remember how to do anything!.. Not 1 thing gets restocked in our store from overstock. only time it gets put up is when it comes n on truck! I had retail tell customers if its not on the shelf then we dont have it. Then ill butt in and look in the system and we have plenty! or customer walks in, "where ur wipers?".. Aisle 4. Won't get out from behind the counter for nothing!... it boils down that im tired of babysitting, cleaning up after everyone bc the brake lathe and hydraulic is n the back with me and I have to keep it clean or my drivers will break a hip! I just remember enjoying my job and like coming to work but when the head of the store is gone over 2 hours a day and cries bc we need help and also vanishes n the office as soon as another member comes in. doesnt help with freight either! and yea ive went up the chain many times.

Been with company for over 9 years. Been an ISS for 8 years. Started part time and busted my a$$ and studied vehicles to learn more bc when i started i only knew very few basics! BUT im Thinking about leaving and going to run a shop! They been begging me tooI just dont think i can handle it anymore. Its not the customers. Its in house. Laziness is the main key. It bleeds into every aspect of the store operations. Its got me cussed out by customers even tho it wasnt me that done it, and i just dont know how we still doing the volume we do. we are a high volume store with commercial dept about 70% off numbers. But does anyone got any advise? anyone been in my situation? I know for a FACT if i continue and it stays like it is, i WILL end up having a stroke or heart attack! There is no question about that.

i wanted to know what the differences between non comp and comp over rides are. after 4 1/2 years this is the first time i have had to use NCO. i feel like one hits p&l and the other one doesn’t. previous store any pm was noted under CO list accordingly. new store wants under NCO and type it out. i would think that corporate track pm under CO and not under NCO. i have no idea at this point.

So this is gonna be a long one and some might laugh. So for the last 10 years now I’ve been fighting health issues. Heart related and then I have severe health anxiety and on top of that have days where I have severe vertigo/dizziness episodes where I can hardly get up out of bed. So I’ve been with the company for a little over a year now and a lot of things have happened the last few weeks at our store. Cops called, employees fired and I think over the last weekend it has caught up to me. I went to the hospital over the weekend because of some heart issues and then my world got turned upside down on Monday. I could hardly get up out of bed cause I was so sick me have been all week. I’ve called out all week and scared I’m gonna lose my job. I’ve got over 50hrs of pto saved up. I know just next week I’ve got 3 doctor’s appointments I’ve gotta go to and might have to go through therapy. I know I can find another job but I’ve got a wife and kids I gotta take care of. What would yall do in this situation? Take all of the pto and hope you get better or what? Thanks for listening.