r/OReillyAutoParts

when is enough, enough? dealing with inappropriate behavior

i have been driving for the company for 3 months. i LOVE the delivery aspect, i have become friends with so many shops/their employees, i get a lot of joy out of it. even our RM complimented my customer service, saying that he only hears good things about me and the shops love me. and i love them too!

except one. the problem started when i came in with a little hickey. tmi, i got married 9 months ago and hadn't ever had a hickey, it's a new experience, i didn't mean any harm. but the shop owner started calling me a whore ever since that day. the next time i had a hickey (i should have learned) he touched it while my arms were full of boxes. i was just frozen. i told my manager and ISS about it. the DM said i don't have to go back there anymore when he heard about it. but, we are so shorthanded and i'm the only one who can drive most of the time, so i started going back.

a couple weeks ago, i picked up my cores from him and with the boxes in my arms once again, the owner grabs the collar of my shirt and starts pulling it around "looking for hickeys". again i was just frozen because it's not really something you ever plan on. i know i should have said something but i just get so shocked.

the final straw (i thought): last thursday, i left an hour early and our AS was running deliveries. he happened to go to this shop, where the owner called him back to his office. the shop owner said "you know how to trap a whore?" and showed him a box with a fake d¡ck inside hanging on a little hook. he told our AS that he was going to show it to "that little thang" next time i go back there. AS told manager and ISS and they agreed they're not allowing me to go back there again.

the next morning, it was just me and the manager and he tried to send me back out there. i said no i wasn't going to do it. yesterday, it's just me and iss. he tries to send me back out there too (he can't drive) and i said no. but since then, they keep making comments about needing a driver that can deliver to ALL the shops. and how technically the guy hasn't done anything wrong yet, so i shouldn't get corporate involved. my husband also works for the company, he talked to the DM and he said i don't need to be out there again under any circumstances.

that brings us to today, where they haven't asked me to go again yet but i know it's coming. when do they draw the line and accept that this guy is nuts? he's also threatened to shoot up our store and gypped us out of 9 grand. i just want to get away from him. but WHY do they keep trying to send me out there when there's obviously something he has against me and is being creepy towards me??

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u/skeletalmold — 8 days ago

Is everyone enjoying our new level of service from the *new improved* help desk?

Nearly half an hour to speak to anybody to get help with the system.

u/bernardfarquart — 8 days ago

Coworker denying service

So it was 830 and a woman walks in saying her car has a check engine light, she had just left autozone where the guy using the scanner couldn't get it to work, her car was thrown into limp mode and she needed it scanned, my coworker yelled for me to go check her trans fluid and he gave her a whole run around about how she has to go to a shop and use an expensive scanner to read it, I asked if it had a light on and she said yes, I scanned it, 4 cylinder misfire, sold her a set after close and then clocked out and changed it for her, he was extremely rude to her and kept cutting her off while she tried to explain, he is 28 years old and claims to be an ase master tech, I am 17, still in highschool and more competent tham a guy 11 years older than me. I know this was a lot to type but I gotta complain to someone so thanks

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u/Dry_Independent_8699 — 7 days ago

Need some advice from fellow O’Reilly employees

I recently transferred to a new store, and honestly the place is pretty messy and disorganized. There’s a lot that needs to be sorted out, and I’m trying to figure out the best way to approach it without stepping on anyone’s toes or making things worse. I want to actually help get the store back in shape and make things easier for everyone, but I’m not sure where I should start or how much I should take on myself. For those of you who have dealt with a messy/disorganized store before:

What would you do first? Would you start with organizing the back room, parts, returns, inventory, or would you tackle things in a different order? Right now I'm handling cycle counts because they've been behind since May..

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u/neroravn — 10 days ago