u/IndependenceReal3037

Is it OK to skip doing returns on a Saturday and do everything (returns) on Sunday?

I wanted to report an error I made during a recent warranty exchange. A customer came in to replace a control arm, and instead of searching for the correct part number, I used the customer’s receipt to verify that the part was still under warranty. While processing the exchange, I mistakenly selected and exchanged the wrong product line. The original part was a Precision control arm, but I accidentally processed the warranty exchange with a MasterPro control arm because I only referenced the receipt during the transaction.
This was an honest mistake on my part, and there was no intent to bypass procedures or cause any issues. I understand the importance of verifying the correct part line before completing a warranty exchange, and I will make sure to follow the proper process moving forward to prevent this from happening again. I wanted to be transparent and take responsibility for the error.

Will i get fired?

Can customers return open battery packs such as ( 2025BP4) ?
Isn’t that part of electronics?

Should i go in?