u/Due-Artichoke5887

Title says it all, just arrived today. Plugged into wall, hooked up hdmi to tv, usb keyboard, usb mouse dongle, and ethernet. Turned it on, the only thing that lit up was the led lights in the front, the fans also were on. No keyboard light up, no mouse light up and no signal on TV. Let it sit for over 30 minutes still nothing, power cycled it with the same results. Trying to unplug and re plug all devices but nothing works. I assume this unit is DOA. Guess I won't make the mistake of shopping here again. Have a ticket in to support, anyone have this issue with this company?