Am I missing something?
Relatively new to Posh. Been selling on the other platforms for a while. It seems like many of my sales are stuck in “In Transit”, when the tracking shows delivered, both on USPS and in the bullet point details underneath “In Transit” on Poshmark. These are sales that were delivered over a week ago.
I am aware that if buyers don’t mark an item received, funds are released 72 hours after delivery. My impression is that the 72 hour timer doesn’t start because Poshmark still thinks the item is in transit but correct me if I’m wrong.
If I email support, half the time they claim to have changed the status and released funds, but they don’t actually do anything. Is this really the game I have to play on this platform, looking back into sales from weeks ago and opening tickets every single time this happens?
Please forgive me if I’m missing something obvious. Thanks in advance for any advice an expert might have!