r/poshmark
Buyers Beware
I usually don't call people out like this, but this woman is a liar and a fraud. She was selling this Coach Poppy with wallet, scarf, and an "authentic Coach resin C charm" and hangtag. I bought it, mostly for the resin charm because they are hard to find. She sold it as unlisted in the show but I did see it in her closet, and luckily took a screenshot of it. When i received it I immediately knew the charm wasn't authentic. I sent her a message and told her I was concerned with the authenticity of the charm. I asked if she bought it at a coach store. She said no that she bought the bag and the charm on Poshmark and knew that it was authentic. She told me I could get it authenticated. I told her I was just going to open a claim with Poshmark and let them take care of it. She then said "that's fine I know the bag is authentic". I told her I was not questioning the authenticity of the bag but of the charm. Long story short she told Poshmark she never said the charm was authentic. She immediately started getting hostile and the conversation which I thought was funny actually. But I did a reverse Google search on the screenshot that I took and pulled up that same picture on another resale website. She clearly indicated in the description that it was an authentic resin charm, and there was actually another one with it. I sent that URL to Poshmark in an email and told them I also had the host of the show that it was sold in and several of the other poshers that would confirm that she stated multiple times that it was authentic. Poshmark approved the return. I recorded myself packaging everything up because I knew she was going to say something was not returned. Lo and behold today she opened a new claim saying I did not return the coach hang tags, the Coach wallet, and the coach scarf. So I sent Poshmark the video. I'm waiting on their decision. I cannot stand it when people pull shit like this.
Why Do The Majority Fail To Show Measurements?
I've noticed that roughly 70% of used T-shirt listings don't include actual garment measurements, I've been mainly shopping t-shirts but it's not just that category. I'm baffled. Don't people want to increase the chance of selling their stuff? is it really that people don't realize how important they are, or is there another reason?
It seems pretty basic to me that tag size is a poor indicator of actual fit, especially with T-shirts. Yes, maybe a brand new shirt from a brand you always buy. But for example, XL can vary significantly between brands and even between different cuts from the same brand. With used shirts, you also have the additional variable of how the shirt was washed and dried and how much it has shrunk, particularly with cotton. A simple pit-to-pit and length measurement would tell a buyer far more than "men's XL."
I got a t-shirt out. Took photos of it. Then I timed how much extra time it took to take a tape measure and take 2 more photos showing pit-to-pit and length measurements. About 1 minute tops. So I don't think the excuse that it's too time consuming holds water. Are most sellers really that clueless or lazy? If the argument is there's too little money, then why take the time to list it in the first place as that takes a lot more time than taking a couple additional photos.
Why do they always side with buyers even when they’re wrong?
I just need to vent because I’m so frustrated. I recently listed a tshirt from Free People with a minor stain on it. I sold it for very cheap because of that, I disclosed that there was a stain in the description and I provided a photo showing it. Buyer purchased it without asking any questions and I shipped it out the same day. A few days later she received the item and immediately opened a case against me. Her original reasoning was “this shirt has a grease or sauce stain on it and that was not disclosed in the description” BUT IT WAS. So she most likely just didn’t read the description or look at all the photos. When I responded stating that indeed I did disclose it AND provided photos, she came back and tried playing semantics by saying it was more than a slight small stain and my picture was inaccurate. My photo looked just like hers and showed the stain, it’s like 3 or 4 small dots and she’s trying to say that’s not slight or small? I again reiterated it was disclosed in my description and my photo matches the photo she submitted. She came back with another photo showing the same exact thing and just said I cannot wear this. Boom, case was then closed and they’re allowing her to return it. So I am being penalized because the buyer didn’t read the listing thoroughly. I reopened the case because it doesn’t make sense. Poshmark is telling me that they can’t reverse the return decision and I have the option to file a dispute when the return is received. But I shouldn’t have to do all of that. They’re claiming their decision is based on the stain being different than what I disclosed and showed but it’s exactly the same and they’re ignoring the fact that her original case reasoning was that the blemish wasn’t disclosed when it was.
I’ve been selling on posh for over a decade and have had only a few cases opened against me out of hundreds of listings sold and the buyer is in the wrong almost everytime but Poshmark ALWAYS sides with them. It’s so annoying
Letting Seller Know About Cigarette Smell
I am a new buyer and have recently bought a handful of items. My most recent purchase arrived in a poly mailer bag smelling of cigarette smoke. There was nothing in the listing disclosing it coming from a smoking home. The mailer bag doesn’t have an odor, but the tissue paper the outfit was wrapped in also smelled like cigarettes.
Aside from the stink, I like the item and would like to keep it. I want to reach out to the seller, as a courtesy, to let them know about the smell. Is there anything sellers have appreciated hearing in these circumstances?
Lastly, how have you handled writing a review if something similar happened to you?
College/Team Gear Tips
Hi! I tried searching the sub and couldn’t find any posts covering this so I’m making my own. I’ve sold a few items in PoshMark over the last few months (think typical brands like Anthropologie, Princess Polly, Reformation) but, due to some life circumstances I have a decent stash of gear for a specific college that I’d like to try and sell.
Pros: most of the gear is NWT or in excellent condition, maybe worn twice, quite a few items are not/never were available for purchase to the public, everything is Nike
Cons: The main negative here is that we’re not talking about a school like Alabama, Ohio State, Miami, etc. It’s a decent size state school with name recognition, especially in sports, but not one that has people jumping on the bandwagon or buying gear just because they like the shirt/price. The school’s colors aren’t the most desirable also. Other negative is that the bulk of specifically womens gear is not desirable pieces, IE polos, quarter zips.
All that to ask if anyone has any experience with, or tips on selling items with such a specific target audience. I also wasn’t sure if I need to try and follow specific accounts since this is a departure from my normal postings and purchases. Thank you guys!
Other details: my prices are already pretty low since any dollar made is a dollar more than I spent; I have all items that aren’t specifically womens cut listed under the mens category but with a “style tag” of unisex
Unresponsive sellers
Sellers who do not respond to reasonable offers suck ($5 less than asking price). Sellers who do not answer buyer questions about their products (I.e dimensions, color confirmation, .etc) also suck. That’s all. Thx for coming to my Ted Talk.
Help
Hi all- I am new to selling on postmark. I have been slowly listing items from my house on another site but am now listing my nicer clothing/shoes in Postmark. Can someone please explain this messaging to me? Where do I see the messages on Postmark from interested buyers? Do they just go to my personal email? Sorry if this is dumb, it's just not as intitutive to me as the other site is. Thanks in advance for your help!
Also- to follow up. As soon as I list items I get emails like this-
Your funds have been transferred and the order is complete. We're now waiting on your confirmation.Would you be able to verify this shortly?
That have links attached. So odd- I assume a scam?
How worried do I have to be about this potential return
A NWT purse was purchased a few days ago from my page and I shipped it today. It was completely within the time frame allowed by poshmark. I very quickly got this message after it was shipped. Do I have to be worried about anything? The item is completely as described, tags on, never used, in perfect unused condition.
Smell….
I recently received an item of clothing that was new with tags and the entire package, including the garment smells like extreme curry powder. It’s really offputting, but I have a hard time complaining because culturally I know it’s not a disturbing scent to others but it is overwhelming - I could smell it before I opened the package. What should I do? Just try to wash it and hope the scent comes out.
Literally ZERO likes after sharing multiple times to massive posh party but I get them randomly otherwise
How does that make any sense ???
Accused of counterfeit item
Has anyone ever experienced this? The item is Alo Sweatpants that I bought directly from their website. No counterfeit goods here. What should I do?
EDIT: this item was not sold! It was a live, active listing on posh
Something weird happened to me on Poshmark today and I don’t know how it could’ve happened
So, I was talking to my mother on the phone and then two notifications from Poshmark said that two of my coach bags had sold. The problem was i had one of them for $250 and the other one for $50… one sold for $70 something and the other sold for like nine and I didn’t authorize that at all. I’m not sure how that could’ve happened. Any explanations as to why this could’ve happened as well as of anyone has gone through something like this… Your help would be much appreciated
Can I return this? New buyer help
Ive only ever bought shoes until now. So, I ordered a pair of pants. The listing had pictures of the actual pants and then a screen shot from the brand website.
For reference, I am 5’6 and size 4. I have never required a “long,” inseam.
I know we are buying items secondhand but I tried the pants on and they are COMICALLY short. Like come to 3 inches above my ankle. I checked to make sure I didn’t overlook a short size inseam. I checked to make sure the lifting was for “bootcut pants,” it all was. Nothing of that sort.
They are obviously pants that have been washed and dried so much they’ve shrunk an enormous amount. There is nothing I can do to make these wearable. Is this applicable for return or do I have to eat what I paid for them? Listing stated “EUC,”
Seller “shipping” order
I purchased an item on Aug 8. After 5 days I reached out and asked when it would be shipped. She didn’t reply to me, but the next day must have confirmed with Posh that she would ship it out within 1-2 days. The seller then marked it as manually shipped, even though there is no tracking information. There is a tracking number, but it just says “Shipping Label Created”. I asked again today where it was, since it doesn’t look like it’s been dropped off at USPS.
This seller has sold over 11k items and says she ships within 2 days. I can’t cancel this order anymore because she manually marked it as shipped. What do I do?
New to Poshmark buying .. gross experience.
I live under a rock and just found second hand online retails stores. I went a little crazy. About half the items I received, dresses, are dirty and gross. Deodorant stains and food stains on some items. Is this the norm?
I was thinking of posting some of my old clothes that I don’t wear and took them to the dry cleaners now I need it was completely useless. I could’ve just sold them as is ( clean obviously I’m not nasty). But what’s the norm?
Possibly lost return
I purchased a handbag from a seller that they incorrectly advertised, so I opened a case and was approved by Poshmark to return it. I packaged it back up and dropped it off the same day I was sent the prepaid return label. It went out for delivery last week, but apparently it was returned to the post office because of an incomplete address. I’m not sure how that even happened as the address looks complete to me, but that’s what the tracking is saying. The notice on the tracking also said it would be going back out for delivery the next day, but that never happened. I opened an investigation to trigger a search for the package, but now I’m wondering what exactly will happen if it officially comes up lost. I was supposed to get a refund upon the seller getting the bag back, but now I’m curious about what typically happens in situations like this. Will I get my money back? Will the seller be compensated for their bag? Does Poshmark usually insure packages so that sellers get their money in cases like this? Any insight is appreciated!
Item not tracking after 5 days
I don’t sell often on Poshmark, so I’m not sure if this happens sometimes. I’ve just never experienced it before. I shipped an item last Thursday 8/13 by using USPS pickup with some other outgoing packages. I was home and saw the package get picked up. The tracking still says label created and awaiting item as of today Tuesday 8/18. Did it just miss getting scanned all together? I messaged the buyer about it and luckily she’s understanding, but I hate feeling like I’ve done something wrong and Poshmark has been sending me tons of notifications that the order can be cancelled if tracking is not updated. I submitted an inquiry to Poshmark as well. Just curious if this has happened to anyone else and the buyer successfully got their package 😓
Edit: I checked this morning (Wednesday 8/19) and it finally started tracking. It’s in the destination city and there were no scans in between at all. So weird and frustrating! But thanks all who replied and gave me peace of mind that this happens more than it should.
Just sold my most expensive item, by far, ever
Accepted a super fair offer on an item I put up ages ago priced high thinking I'd accept an offer like half the listed price, so this is way more, and way more than I thought anyone would buy it. Super exciting but also fully preparing for it to go wrong somehow.
Gonna film it before and as packing, and get a usps receipt if anyone has any other advice to make sure no issues (account looks normal too)