Shopper buys 5+ carts full every few days. Cash.
So there's this lady, and she's nasty, who comes shopping regularly at our store. She fills up (stacked high) multiple carts every few days. She sings and laughs to herself while she's shopping, but very nasty with customers and staff if they don't move quickly enough for her. She demands everything be put into separate shopping bags, and the worst of it is that she is loud, and yells at people calling them STUPID IDIOTS. Just yesterday she bought 10 full carts, left them all in the building to pick them up later. She returned and could only get 5 carts worth in her car, so she came back an hour before closing to take away the rest of the haul and immediately filled up two more shopping carts and 7 carpets. $5,000. Cash.
This lady is dressed like a mess, by the way for anyone who needs a visual. She's got her belly hanging out, her skinny arms and legs dangle about everywhere when she's screaming at people to MOVE!! Her hair is a sweaty bleached blonde, short, choppy mess that's stuck to her forehead.
I don't know much about her except for her first name: Lexy. She is an absolute menace, bumping towering carts into everything as she goes, making customers and staff upset. We actually had another young lady in tears from this woman yelling at her for assuming the purse left in one of multiple abandoned carts was that of a missing person.
Is there a cut-off? She's clearly suffering from a mental illness, right? Does anyone else have this level of crazy come through their store on the regular? I need answers!