u/Dull_Community_2692

I’m looking for opinions/advice from other Roadie drivers because Support has been giving me the runaround and I’m not sure if I’m being unreasonable here.
I accepted a Tractor Supply Gig from Oak Harbor, WA to Orcas Island, WA. The delivery was to Orcas, so in order to actually complete the delivery, I had to take my vehicle on the ferry. There is obviously no road from Oak Harbor to Orcas Island. The ferry cost ended up being over $100.
I contacted Roadie Support to request reimbursement for the ferry/toll expense. After going back and forth with them, they told me that Tractor Supply Gigs do not reimburse tolls.
I asked to speak with a supervisor because I wanted clarification on the policy and why this particular Gig wouldn’t qualify. The agent told me there is no way for me to contact a supervisor and gave me a phone number, but the phone number just directs me back to the same chat support.
So now I’m stuck.
I’m not talking about taking a ferry because it was more convenient or because I chose a scenic route. The destination was Orcas Island, and I couldn’t complete the delivery without putting my vehicle on a ferry.
Has anyone else done a Tractor Supply gig to San Juan Islands/Orcas island? Have you ever gotten Roadie to reimburse a ferry/toll expense? If so, how did you get it approved?
And if Roadie’s position really is that Tractor Supply doesn’t reimburse any tolls, even when a ferry is literally required to complete the delivery, is there anything else I should do or anyone else I should contact?

Hi everyone, I’m really hoping for some guidance right now.

My boyfriend and I are in Vista, CA and we’ve hit a breaking point. We had been using a Turo rental to do delivery apps, but we had to return it and now we have no transportation and only about $10 left.

We’re trying to avoid sleeping outside tonight. We’ve started looking into local resources and calling around, but everything feels overwhelming and time is tight.

We’re willing to do whatever we can to get back on our feet — right now we’re focused on finding a safe place for the night and then figuring out how to get back to work as soon as possible.

If anyone has advice on:

•	Emergency shelters or same-day help in North County San Diego

•	Safe places to go at night

•	Any programs that could help us get back to work without a car

I would really appreciate it. Even just hearing from people who’ve been through something similar would help a lot.

Thank you for reading.