is venmo the worst fintech of all time?
someone explain this to me please, so i just created a venmo account, and i understand that i have to wait for a card but thankfully they give the digital card to “use”. so i finish up verifying myself, and i get sent some money and when i try to cash it out to my personal debit card, they tell me they cant do it for whatever reason. so then im like, ok i will just use the card then since venmo wont let me cash out instantly like they said they would. fast forward ive tried to make purchases online, and in person using apple wallet/pay, and i continue to get payment declined yet i have the money in my account to make these purchases. so i said “ive had enough” and earlier today decided to call them to figure out what was going on…. worst mistake of my life. after waiting for 40 mins to get to someone, i finally get in contact with an agent, when i explained everything she told me to wait as she will figure this out as to what is going on. after sitting there waiting another 30 mins, the lady comes back to the phone and legitimately tells me “yes, venmo is declining your payments, but i cannot tell you why because i don’t see why” are you fucking kidding me? and to make it worse i ask her to take me to a supervisor and she tells me that they are going to say the same thing and refuses to allow me to speak to a higher up. and just to top it off, they made me remove my personal debit card i had on there telling me it would fix it and when that didn’t work, i tried to add it back and now its not allowing me to add that or any debit card OR bank account i have to my venmo again. has anyone ever gone through this? i cannot be the only one because im thinking of just waiting to get my physical card and just taking my money and never using this shit app again.
btw yes i use lowercases