It’s been 7 days and NOTHING has been done. BUYER BEWARE
I was just informed I have to wait two more days for a potential resolution.
Halara deleted my posts here and messaged me about “looking in to it” two days ago.
My dress was missing in an order of 6 items. I was offered a store credit for $44. The dress will cost $58 to repurchase (with shipping and tax - it was not and is not on sale). So they are asking me to pay additional $13 to get what I’ve already paid for because they made a mistake. I would accept a discount code for free shipping and the store credit or refund back to my card but spending $13 to fix their mistake is not a fair resolution. No one in their customer service center is responding.
This is unethical, it borders on extortion and I am sick of huge corporations being greedy, money hogs with no care for their customers time and money. Look at their Trust Pilot- this is their normal behavior.
I will post this every single time you delete it Halara. On every platform you are advertising on. People deserve to know what kind of company they are giving their hard earned money to.