Talked to my Operations Manager about getting a transfer and what the new process was like, and then I got immediately removed from schedule and replaced.
Title.
I've been working with Allied Universal since November 2025, Ontario CA branch. My current post is roughly a 60-mile drive each trip. I've never had any issues at my post (as far as I know at least). I haven't had a single write-up yet since being employed with Allied, and I would say my attendance is the best out of everyone else here (I usually never miss any days, and am always 15mins early to my post). My performance has also been fine, as I have never gotten any disciplinaries for that either. Recently, I spoke with my Operations Manager (5th one since I started this post btw) to ask about the possibility of transferring to a site closer to home and what the process would be like.
My reasoning was pretty straightforward: the commute is becoming difficult to manage. I'm heavily dependent on traffic conditions, and with the distance involved, even something like unexpected traffic or car trouble can potentially cause a major issue getting to work. During the phone call, I wasn't submitting a transfer request verbally, but was only asking for information about how the process worked. My understanding was that I would eventually need to submit the request through LISA if I decided to pursue it.
However, almost immediately after that conversation, I was removed from the schedule for all future shifts and essentially replaced at my post almost immediately. I never actually submitted a transfer request through LISA. I've also tried reaching out to my manager afterward, but I haven't received a response to my messages or calls. I honestly thought the original conversation went well and was simply an informational conversation, so I'm extremely confused about what happened.
I've already gone to the branch to try to get some clarification. I was told that the manager is currently "on vacation" and that I need to wait until they return. In the meantime, I've been getting the run-around from other managers and still don't really know what my employment status or next steps are.
Has anyone else experienced something similar with Allied Universal? Is it normal to be removed from a post/schedule simply for asking about a transfer, even when no transfer request was actually submitted? I have heard of stories of people being transferred like this but already having a landing post lined up, but nothing like this.. just trying to understand what happened and what I should be doing from here.