[CY] Unjustified 23-day corporate account freeze destroying a legitimate IT business
Our corporate account (EMD INFOTECH LIMITED) has been completely restricted and our operational funds frozen for 23 consecutive days without a single explanation or warning.
As a technology company, our daily operations rely heavily on making critical, time-sensitive payments for cloud servers, data centers, and global developers. By locking us out of our own legally earned capital for over three weeks, Revolut Business is causing severe, irreversible commercial and financial damage to our company, disrupting our payroll and core infrastructure.
What is most unacceptable is the complete lack of professional diligence. We have repeatedly offered via chat to provide any invoices, contracts, or corporate documents required. Revolut's support explicitly confirmed in writing: "We have all that is required from you at this stage. No further action is required."
Furthermore, we filed an official complaint, and Revolut partially resolved it by awarding us a €55 compensation—a direct, written admission of their systemic delays and operational failure. Yet, despite paying compensation for their own mistake, their Compliance team continues to keep our funds hostage without any legal or judicial order.
We have fully cooperated, there are zero pending documents, and absolutely no suspicious activity. This abusive, disproportionate practice is intolerable. We are officially filing a dispute with the Bank of Lithuania (their regulatory authority) today.
Avoid Revolut Business if you want your company's funds to be safe and accessible.