u/EarVegetable1949

I recently purchased a dress online and made the mistake of paying the full amount in advance. After that, their responses became really slow, and I started thinking they were one of those pages that ghost customers after receiving payment. Still, I decided to wait. I kept messaging them occasionally and told them that if they couldn’t deliver the product within a certain time, they should refund me instead. Unfortunately, during this period, my mom passed away, and I completely forgot about the order. Two days later, they told me my parcel was ready and would be dispatched soon. I was actually relieved that even though it had taken 24 days, at least it was finally coming. Because my whole family was mourning, I couldn’t properly check whether everything was okay when the delivery arrived. At the same time, I didn’t want to make things difficult for the delivery man, so I accepted the parcel. The next day, when I finally opened it, I was extremely disappointed. I had paid almost 3k for it, and the product looked nothing like what was advertised. Later, I posted about my experience in a fraud alert group, and the post got around 1k reactions. Since then, the page has been telling people that I’m lying and trying to make me look dishonest. I had also asked for a refund beforehand, but they left me on read. What’s making this worse is that they are now publicly sharing my phone number in the comments, which is incredibly unprofessional and honestly disturbing. I don’t want to take my post down because I don’t want other people to get scammed the way I did. I’m already grieving my mother, and now I’m dealing with all of this on top of it. Everything just feels overwhelming right now.