for cafe ops/owners!

what's your biggest frustration with how you currently stay connected with customers between visits? (being active on socials, emailing, texting, none of the above?)

reddit.com
u/East-Fox-4864 — 12 days ago

question from customer standpoint

do you guys really have genuine conversations with the cafes you’re a regular at? are you really curious about the intricate details of what goes into their menu and the operations side?

reddit.com
u/East-Fox-4864 — 12 days ago

loyalty programs (cafes)

starting a coffee shop, still in early planning stages. i’m considering a loyalty program built into our POS (Square, Toast, Cash App, etc.) instead of a separate app.

for those who’ve done this, what’s the actual ROI like? And what metrics should I be tracking to know if it’s working (repeat visit rate, average order value, redemption rate, etc.)? or what are you guys hearing from customers? would love to hear from anyone running a small cafe on this.

reddit.com
u/East-Fox-4864 — 12 days ago

loyalty programs (cafes)

starting a coffee shop, still in early planning stages. i’m considering a loyalty program built into our POS (Square, Cash App, etc.) instead of a separate app.

for those who’ve done this, what’s the actual ROI like? And what metrics should I be tracking to know if it’s working (repeat visit rate, average order value, redemption rate, etc.)? or what are you guys hearing from customers? would love to hear from anyone running a small cafe on this.

reddit.com
u/East-Fox-4864 — 13 days ago

loyalty programs (cafes)

starting a coffee shop, still in early planning stages. i’m considering a loyalty program built into our POS (Square, Cash App, etc.) instead of a separate app.

for those who’ve done this, what’s the actual ROI like? And what metrics should I be tracking to know if it’s working (repeat visit rate, average order value, redemption rate, etc.)? would love to hear from anyone running a small cafe on this.

reddit.com
u/East-Fox-4864 — 14 days ago

loyalty programs in cafes/restaurants

starting a coffee shop, still in early planning stages. i’m considering a loyalty program built into our POS (Square, Cash App, etc.) instead of a separate app.

for those who’ve done this, what’s the actual ROI like? And what metrics should I be tracking to know if it’s working (repeat visit rate, average order value, redemption rate, etc.)? would love to hear from anyone running a small cafe on this.

reddit.com
u/East-Fox-4864 — 15 days ago

hospitality in cafes

the cafe scene is popping off everywhere... what are the extra touches that barista's and operators do that make you wanna keep coming back to one?

reddit.com
u/East-Fox-4864 — 16 days ago