Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds.
Hello, yesterday someone logged onto my steam account, added 2 seperate accounts as friends, bought Forza Horizon 6 with a DLC ( 70€ ) and Escape from Tarkov ( 50€ ) and gifted it to those 2 befriended accounts. I filed for refund within 5 minutes of the purchase. Steam denied the refund because it was purchased as a gift.
I live in Germany and the last login was from a city in the US. I screenshotted everything and also sent a support request for unauthorized access to my steam account.
I did virus scans on all pcs in my network and checked everything else. I never fell for any bait or gave my login code to anyone. I have 2fa and Steam Guard enabled for a long time.
After the attack I disconnected my PayPal from steam. (PayPal denied a refund request)
Changed email, password and logged off every device (Only my phone, my pc and the login from USA were logged in).
Is there anything else I might be able to do?
Any help is appreciated.
EDIT: SOLVED, Steam refunded all the money back to my PayPal.