r/SteamScams

My account was hacked i i tried reseting my password but i think i done the card number wrong now i can't try again because i alrsedy have a tickes

A day ago my steam account was hacked, and the hacker changed my email. I first sent my paypal invoices to steam hoping that would work. I was then told needed more information, in order to be able to verify my ownership. I was told to give my credit card details, which I gave, only for them to tell me the credit card information I provided did not fully match the information they had on the account.

I then provided the current debit card I used hoping it would suffice, both my current credit and debit cards are connected to paypal for any Steam purchases, as I have never used either normally for steam transactions. Initally my fear was that the information could not be saved because both were paypal.

I then dug up an old debit card I had years ago, one that was still active and still had all my information on it, but one that I am no longer using. I called my bank at first to check if I had ever made any Steam purchases with that debit card alone, they said I had only one that was back in 2021, I decided to reply under the previous information I provided with that debit card. Initally I was hopeful.

However Steam never specified if I needed to use my debit card, as they only said Credit card on what verification methoods they accept. Additonally I don't remember if I ever saved that debit card, as the bank told me all other purchases were done through paypal first by my old debit card. So I fear if I did not check to save my payment info, they might not find that debit card in my history.

Currently I am still waiting for a response from Steam Support, I am writing this to ask if anyone knows if my methoods would work or not.

Update:
They responded, just said this:

Hello,

The last four digit of the credit card you provided does not match the records associated with the account. 

We understand that recalling older account information can be difficult. However, protecting account security is our top priority.

If you can provide the previously requested information in your next reply, we’ll be happy to review your case and assist you further.

Additionally, if you are unable to provide the necessary information in your next response, we may have to consider closing this case, as we currently have no further information to share.

Steam Support
Aileen

I don't know what do do anymore, I'm afraid if the next info I provide is wrong they may never restore my account.

As the title says I'm curious as to how serious scamming has gotten since I was a kid. I remember as a kid giving away 1600 Microsoft points for MW2 mod menu lobbies only to get scammed multiple times on it, but am curious as to what people are falling for now? I even once gave my email and password to someone claiming they can infect my account with a perma mod menu on Xbox 360 and lost it all...😂

I was also around 11 at the time, but now as a 25 year old I'm very adamant on never clicking links that aren't 100% verified from a friend or trusted source. So again my question is what are people falling for now and how are they falling for it so easily? If there's something I've known in gaming after getting scammed is nothing in this world is free nor will anyone over the internet genuinely care to help you out either.

I'm curious to learn more about what scams people have gotten involved in as a kid from Xbox days early Steam days and wanna hear your stories! I've had my share of being an idiot as a kid and not that everyone is stupid for falling for a scam as some are genuinely very scary. I just make sure to never click links or listen to random messages people send me on steam. Comment your story and would love to hear more about certain scams!

I'm living in expansive region , so i thought about buying a cheap store region , i can't use VPN to access that region so i bought pre-made new account , they gave me 20 accounts for 1$ , so idk is this right or something fishy here ? if i bought games will they get it back via steam support ?

if anybody experiences something like this please share it with us

https://preview.redd.it/2h2r6twru1kh1.png?width=1561&format=png&auto=webp&s=642b4a01855166536cabd2d71ed0726e63f26a26

I had forgotten about the shitty 'Accidentally reported you' scam, i falled in that shi before, i'm an idiot, but hey, at least I didn't fall for that shit again

Hello guys,

Unfortunately, i got scammed.

Account is gone, he changed the mail, password and removed steam guard.

Right now, i am trying to get it back. I already made a ticket, but they cant “verify proof of ownership”?

I sended them old email, old password, phonenumber,
Recoverycode,payments i have done with ideal and the mail i get when i do that.

Right now, they wont give me the account back. Because they ask for a Kiosk receipt?

I dont know what that is, i am from the netherlands and i never heard something of it.

What can i do right now? What do i need to send because i dont understand any of it.

12th of January i got my account st0len and could not do anything, then they joined my account into a steam family and when i got into my account they started deleting messages to steam support, they told me if i wanted to get my account back i had to send a „valve employee” my skins for a short ammount of time because they needed to „check my account” after many days of them telling me they’ll give me my account back nothing happend, after that i messaged steam support from a different acccount and changed all the passwords, logged out of every device and got myself a mobile tokenand got my account back but it was already to late and i couldn’t cancel the trade. Now after trying to reach to steam support many times they started flagging my messages as duplicates even though I give steam more info disproving their ways of helping me, now they started to tell me that they cant cancel trades for no reason. Is there a reason to still fight for my skins? They were worth over 800złoty \~ 215 dollars, what can i do?

hoy me levante y me fui de paseo con mis padres y cuando volví a mi casa y prendí mi conputadora para jugar un rato (tengo activado para que se habra automaticamente) y me doy cuenta de que me lo jaquearon otra ves (no me moleste y me hice otra cuenta nueva por que la otra quedo inutilizada) cuestion habro steam y veo que no esta mi cuenta, digo bueno me la hbran intentado quitar, pero cuando intento recuperarla no me llega ningun gmail nada y ya me temia lo peor, cuando me fige si podia crear una cuenta nueva con mi correo se me helo la sangre ya que si pude, si alguien me podria ayudar estaria muy agradecido ya que perdi juegos que para mi significaban mucho, ademas de que tengo pruaebas de que mi otra cuenta exisitia, ya que aun me aparecen los juegos y que la cuenta exisitio

https://preview.redd.it/cf022qhmnqjh1.png?width=299&format=png&auto=webp&s=b57e2f74f0d63a6a53138584f55c2de60ce695ec

https://preview.redd.it/35d6qwwmnqjh1.png?width=577&format=png&auto=webp&s=72edfd3b50724bfd594117e5c86254d9433f73d8

Hi Steam Community,

I've dug and searched through the forum but can't seem to find an answer I could possibly relate to, but yesterday while I was playing a game, I suddenly received email notifications that 2 games were purchased totalling up to $150 and gifted to two different users. And another $150 that's showing PENDING on my credit card which I could not find/trace on my Steam Wallet/Inventory History etc.

I quickly removed my saved payment card from Steam and did my due diligence in logging out all devices, changed my email and password, re-generate new Recovery codes etc... And yes I've had my 2FA & Steam Guard turned on for many years.

Some similar posts that I have read so far suggested there could've been a malware infostealer on the PC that was able to obtain the steam sessions credentials hence it was able to bypass the 2FA authentication?

I did what was suggested, I ran the following:

1. Windows Defender deep scan including offline scan (found nothing/threat).
2. Ran RKILL to terminate any active malware processes and then ran Malwarebytes advanced (found nothing/threat).
3. Ran Nextron THOR Lite IOC & YARA scanner and found no traces of any malicious files or compromises.

Checked on Steam the IP Address during the time games were purchased was at Kuala Lumpur, Malaysia. I am currently based in Australia.

Thoughts?

So i Fired up Dota2 for the first time this year, and wanted a group to play with. Got invited, and what i thought was cheerful teammates was social engineering scammers.

One in the party had LP so they wanted to play with FaceIT. I have played there before, so I didn't think much of it, but I shouldve just walked away. They want to invite me to a club, I say sure, but it requires some verification. I thought i had done that with faceIT earlier, but went with it nonetheless.

OH MY GOD it really looks official. And I scanned my Steam guard QR. And entered my password. I even streamed and showed me logging in, and a few emails (which I now realise are proably nothing, they already saw me enter my email). and then I had to start some kind of trade to get verified. That was step 4 or 5 beyond the first red flag.

I realise whats going on, and see an active session in Hungary, so I have now spent the last few hours trying to backtrack and scrub away everything i gave away. I have managed to reset password on Steam and email, I have logged out all devices, I have cancelled and reactivated Steamguard on my phone, ran malwarebytes, and went to check API - I even created one just to be able to delete it.

I did everything twice even, because i had the scam window open the first time. "Where are you from? Whats your name? You have family?" I am losing faith in humanity so hard, how could I be this stupid?

Go ahead laugh, I know I am close to (either that or crying), because I feel so stupid to fall for something so simple.

At least all I would lose is my steam inventory which is pretty much useless anyway.

It really is simpler than it seems.