r/SteamScams
Is this real or a scam?
I don't know how to contact Steam Support because I am locked out of my account. When I go to steampowered.com, it just gives me a red error. I’ve been using Steam for a long time and never heard of them using a live chat to "investigate crimes.". Essentially, my only question is if this is a scam or not, and how to fix my PC.
- A Few Days Prior
Some random Ukrainian guys added me on find friends CS2. That is why I downloaded Faceit. Every time someone joined their lobby, this one dude said, "hey, do you want to play with us" like some scripted robot. He was a real human though, but he just said it in the same tone and delivery every time.
I forget if I clicked their Faceit link or if I just searched it up. They brought me to an official Faceit Discord and pasted the link etc. I thought I checked the link, faceit.com. I remember explicitly spelling it out to check if it was safe.
We ended up not playing because I had to reset my PC to fully download Faceit. By the time I got back, there were only two people in the call. One left, then the other one said he had to reset his PC. He messaged me a few minutes later saying there is a complex problem with Faceit he doesn't know how to fix in cmd and it will take a while, then never messaged me again. It sounds pretty sketchy but might just be a coincidence.
- The Current Steam Situation
- Account Status: I'm locked out of my Steam profile on desktop. My pfp is removed. On my phone, my account looks fine besides the pfp, and there are no alerts.
- The Login Location: There was a login to my account from "banska bystrica, banskobystricky kraj, sk", which is a town in Slovakia?
- The "Support" Message: The guy messaging me says that a trade I did for a csfloat BS Shinobi was with a criminal fraudster or something. He is making me answer all of these security questions and calling me "sir" in a way that reminds me of an Indian scammer.
- The Info I Gave Them
He was asking me for personal information like my full name, my location, and the last digits of my card, and I gave it all to him. I don't think they can really do much with the info I gave him. I just thought he kept asking because I couldn't fully remember or give good answers to the basic security questions.
- The Tech Problem & Symptoms
Shortly after downloading that Faceit file, I started getting these 524 Cloudflare errors on security-heavy sites like AI Gemini. Also, it won't let me complete Cloudflare captchas. I don't know if I did it from a fraudulent link or site. Maybe they have kernel-level access to my computer, I don't know.
- What I Have Already Tried
I am posting about it because I already tried the following steps, and the issue is still here plus the Cloudflare errors:
- Reset my API key
- Reset my password
- Kicked all devices off of my account
- Repaired Windows
- Flushed DNS
- Scanned with Malwarebytes (32 suspicious files found including some named trojan in my program files)
- The Chat Logs (The part that threw me off)
Steam: "For reference, attached is the screenshot of the flagged transaction from our internal logs. No specific accusations have been made against you personally at this stage. I am ready to discuss the next steps. Please confirm you have reviewed the details and screenshot."
Me: "how do i know this is real?"
Steam: "Sir, please ask the question correctly."
Me: "?"
Is this steam guy trying to patronize me lmao? Any help or advice on what to do next is appreciated.
Account hijacked and recovered and I still don't know how!
My experience is similar to that of other people who got their accounts stolen. I see two weird accounts on my friends' list that I didn't add and shortly after, I see that my inventory is gone (now it's recovered by Steam support), but here's the thing:
- I have mobile authenticator on, my email is secure, I didn't put my account info anywhere, nor have I clicked any suspicious links.
- There are no suspicious logins to my Steam account, only me.
- The time when they sent the gifts from my account, I was online and using my laptop.
Steam support wrote: "it looks like someone else may have accessed your account and this might have happened through malware."
If I put all the information together, the only way possible for them to do this is through remote access but I'm not sure and performing a full scan with Windows Defender finds zero threats!
I'd appreciate any ideas or feedback because I'm not sure if I need to do anything. Steam support didn't suggest doing anything and confirmed my account is secured but I'm not sure.
im pretty sure he tried to pull a fast one on me
lol he immediately backed off when he knew i wasnt naive (his discord is also in the 4th image so beware if he messages you)
is this a real administrator?
A user added me saying my account was flagged as a scammer but i hadn't done anything the user filt out a ticket and told me to ad some administrator this "Troy Kingston" he told me to add money to my balance and he would run a check but it failed and he is asking for my login
After thought, it was a scam after looking into their profile, the "administrator" badge was from a game called "Transistor" the account that initially contacted me was presumable their alt i have to say the videos were convincing but clearly edited.
Almost certainly a scam, still wanted to check here anyway
Please bear with me as I am new to this kind of stuff but here is some context:
I play CS2 and have a combo worth around $470 USD. This guy, claiming to be a collector, dms me saying he wants to buy my combo for $600 USD to "resell". In the conversation that ensued, he tells me he has traded with well-known skin collectors like "st4ck" and "zipel", and that he avoids CSFloat (an extremely trustworthy platform for trading) because of some sort of "fees"? He then adds me back and he starts a call over Discord, speaking in an arrogant, quick tone, showing me through screen sharing his "payment history" on PayPal and conversations between him and the "sellers". He also pointed out in the call his trading history where he traded away skins worth 10s of thousands of dollars. His account is level 66 but only about 400 days old, and after doing a little more digging my gut told me that this is most likely a scam since this is probably a purchased account. What do you guys think?
Pretty sure this is a scam, want to double check
Just had this guy randomly pop up in my discord dms with the following (also I made my pfp myself, so I doubt someone has the same pfp as me)
Purchase I didn’t make
Someone got in my account even tho I have steam guard and gifted 2 copies of Forza Horizon 6 2 days ago paying via paypal.
I instantly changed my password, I asked for a refund and opened a ticket in Purchase category for “I have charges from Steam that I didn't make”
Now almost 2 days passed since I opened my ticket but still go no answer.
Is there something I can do more? and was anyone in same situation and got refund?
EDIT: They just answered and did a refund on both copies without any pushback
Same old trick
I've had to many the last weeks. This one was silent after my message
Another scammer L
Watch out, they make a group with only you so that they can delet it without any trace, and dont fall for the "vote for them"
After pointing out that the site was kind afishy cuz no ways to contact they deleted chat
reported em after directly
It says there was a login on chrome in Ventura 2 days ago. I don’t remember this, am I hacked and how do I secure my account?!
It also says my iPhone is in Ventura. Could I just be not remembering? I don’t live close to California but I am in the US.
Someone logged on my Account, bought and gifted away 2 games. Steam denies refunds.
Hello, yesterday someone logged onto my steam account, added 2 seperate accounts as friends, bought Forza Horizon 6 with a DLC ( 70€ ) and Escape from Tarkov ( 50€ ) and gifted it to those 2 befriended accounts. I filed for refund within 5 minutes of the purchase. Steam denied the refund because it was purchased as a gift.
I live in Germany and the last login was from a city in the US. I screenshotted everything and also sent a support request for unauthorized access to my steam account.
I did virus scans on all pcs in my network and checked everything else. I never fell for any bait or gave my login code to anyone. I have 2fa and Steam Guard enabled for a long time.
After the attack I disconnected my PayPal from steam. (PayPal denied a refund request)
Changed email, password and logged off every device (Only my phone, my pc and the login from USA were logged in).
Is there anything else I might be able to do?
Any help is appreciated.
EDIT: SOLVED, Steam refunded all the money back to my PayPal.
Someon logged into my accout and gifted 90euros worth of games
Hello everyone,
I hope yall are doing good. I made a post because i need help. So the whole thing happened 2 days ago on saturday at around 01:30am. I was playing games with my ftienda at that moment and i have received a notification that the payment was succssesfull. I went into a panic mode, changed all my passwords and have requested a refund from steam. 2 days aftet that i have received an email from steam that they cant refund the game because the other acvount has accepted the gift.
Does anyone have any advice on how to proceed with this and is there any way to get my money back.
Any help is appreciated!
How can I stop this from happening again
Long story short my steam account got hacked and they took my card information, first and last name, ip address, home address, phone number and email to make a purchase of 1000$. The money is already gone.
Now that I know about this how can I use steam and other things on my po without risk of losing anything.
Should I buy a vpn?
Make new accounts for everything?
Fake "This account is associated with the theft of other users Steam accounts."
I bought some items off of CSfloat, ad I figure they might've been from a hacked account. Because not longer after I get a message from steam support of a pair of Mogul Gloves being "quarantined." Now the "steam support" is telling me to wait 5-7 days to get my stuff back. Just now they contacted me staying that if I don't buy a skin off a 3rd party site, my account will be blocked. And I'm beefing the the "steam support" guy telling him I know this is a scam. Is there any solution to this or should I kiss my steam account goodbye?
My Steam account has been stolen, but I recovered it recently. I need some advice on how to protect it. (2023 post made in r/counterstrike, but it was deleted)
For some background, I'll tell you how it got stolen.
I'd like to point out that my phone in in "Do not disturb" mode every time I play video games. This will be important later.
So I was playing Competitive on Inferno when I suddenly got disconnected, and the cause of disconnection appeared to be "Not logged into Steam". I was confused, because I've logged in just before I started that Competitive match. I closed CS and opened Steam, where I was greeted with a "Log in" window. I inserted my information, but it said that the password was incorrect. I thought that I must have made a mistake in my password and tried again. Same result. I was annoyed with this and decided to log in with a QR code, but when I opened Steam on my phone, I was greeted with the same "Log in" screen. "What the f?", I thought. I turned off "Do not disturb" mode and saw that I've missed three or four notifications from my email. I would ignore them if they weren't labeled "Steam support"(Tgey were). I quickly checked the email address to be sure it is not fishing, then I began reading. First one said that my Steam Guard authenticatir was successfully deleted, second one said that my Steam password was successfully changed and the third one said that the email address, connected to my Steam account was successfully changed. At this point it wasn't hard to realise that my account has been stolen, so I took immediate actions. I quickly froze my account
For those who don't know, freezing a Steam account disables performing certain actions, such as buying and selling stuff on Steam Market, trading, adding money to the Steam account and palying on servers where the VAC anti-cheat is active (in every game from Valve). The account can be unfrozen only by entering a code that was sent to your first email (ever attached to Steam).
Now let's get back to the story.
After I recieved a message that the account was successfully frozen, I reported my account as stolen and provided all the information that might be useful for this case. All I had to do after the report was sent is to wait.
Fast forward to the next evening.
I opened Epic Games to play some Fortnite and saw that they are giving away the game I've been wanting for a long time. I grabbed it abd opened my email to see tha receipt for it, and then I saw it: new message from Steam support (strangely, I haven't received any notifications for it). It said that my Steam account password was successfully changed and the login and the new password were further in the message. I cooied this password and tried it. It worked. They even attached my email back to my account. All I had to do after this is to set tge Steam Guard authenticator and change the password. But there is one strange circumstance: my accoun wasn't frozen for some odd reason.
My friends advised me to reset my API key, but I don't understand what it is, nor do I know how to reset it. Also, are there any more ways I can protect my Steam account, except the Steam Guard authenticator?
Is this a scam?
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Rodent Race: Hijacked and replaced with Ai slop malware:
steamdb: https://steamdb.info/app/3393800/
They re-named it Beyond The Dark.
Just posting here so people are aware.
WARNING: Sophisticated Faceit / Discord "ClickFix" Cloudflare Error - Powershell Scam
Hey everyone,
I just wanted to share a very sophisticated and highly psychological social engineering scam that happened to me today. I consider myself an experienced player (former Global Elite) and usually never fall for phishing, but these guys ran a literal multi-day script with multiple people to catch me off guard. Please read this so you don't fall for it.
1. The Long Con (Building Trust)
I met a guy last week during a casual CS2 retake match. He was super chill, spoke good English, and added me on Steam. He didn't pitch anything right away. We didn't talk for a week, which made it feel like a completely organic friend request. Yesterday and today, he messaged me asking if I wanted to play competitive because they were a stack of 4 and desperately needed a 5th.
2. The Setup & Pressure
I joined their Discord server. We were chatting, laughing, and everything felt completely normal. Suddenly, one of their guys said he couldn't play competitive matchmaking because he had a 2-hour cooldown for team-killing. Someone else suggested playing Faceit instead. Since I play a lot of Faceit anyway, I agreed.
Instead of just adding me, he told me to join the "BIG club" on Faceit. Unbelievably, I was already in that club from months ago, so my brain instantly flagged it as 100% safe.
3. The Live Stream Trap
He claimed he couldn't find my profile and asked me to quickly stream my Faceit tab on Discord. This is crucial: They wanted to see my screen so they could time their fake bot perfectly.
As soon as I linked my Faceit to Discord on stream, an allegedly "official" Faceit Verification Bot messaged me on Discord. The bot asked me to verify my account. I clicked through the "Is this your account?" prompts, which opened a tab in my browser.
4. The "ClickFix" Payload
The browser tab showed a fake Cloudflare Error page (claiming a connection error). The page "instructed" me to fix it by opening Windows PowerShell as an Administrator and pressing Ctrl + V (which automatically executes a hidden, pre-copied command in your clipboard).
Unbelievably, in the rush of not wanting to keep 4 guys waiting, I did it. The moment I hit enter, my gut instantly knew something was wrong.
TL;DR:
If anyone adds you, acts nice for a week, invites you to a Discord stack, and you end up facing a "Cloudflare Error" that asks you to paste anything into PowerShell – IT IS A TRAP. They are using the "ClickFix" campaign to steal your browser cookies, Discord tokens, and session data to rob your Steam inventory.
Stay safe out there.