
Account hijacked and recovered and I still don't know how!
My experience is similar to that of other people who got their accounts stolen. I see two weird accounts on my friends' list that I didn't add and shortly after, I see that my inventory is gone (now it's recovered by Steam support), but here's the thing:
- I have mobile authenticator on, my email is secure, I didn't put my account info anywhere, nor have I clicked any suspicious links.
- There are no suspicious logins to my Steam account, only me.
- The time when they sent the gifts from my account, I was online and using my laptop.
Steam support wrote: "it looks like someone else may have accessed your account and this might have happened through malware."
If I put all the information together, the only way possible for them to do this is through remote access but I'm not sure and performing a full scan with Windows Defender finds zero threats!
I'd appreciate any ideas or feedback because I'm not sure if I need to do anything. Steam support didn't suggest doing anything and confirmed my account is secured but I'm not sure.