u/Eastern_Mammoth_5264

Beginning August 24th, you may notice changes to how seller charges are calculated for seller fulfillment failures.

As outlined in our Terms and Conditions, seller charges may exceed 100% of the original ticket price when additional costs are required to secure replacement tickets or other compensation to the buyer.

This update aligns our charge calculation with the existing policies and the cost of resolving fulfillment failures.

Please reach out to Broker Support with any questions. Thank you for your partnership and for helping us deliver a reliable experience for buyers.

I'm just wondering if sellers who don't use POS also experience crazy inventory lags? It's sometimes impossible to even upload tickets, let alone list anything.

Since July 6th, I and a couple of other verified accounts have been having issues with payouts again. This time, payments simply become endless pending and aren't sent from the website. Support sees the error and offers escalation. I wonder how many sellers are having issues with payouts again.

I recently encountered a problem with SH/Viagogo: sales on my account dropped sharply to 0, active listings cannot be purchased by the seller, payments are returning errors, and new listings are being deleted under a dangerous flag, even though my statistics are excellent and I've had no problems at all. Support is responding as usual. Has anyone here encountered this? Let me know. So far, I see this mostly related to accounts targeting the European zone.