RIVER INDIE FACING PROBLEM IN WET AREAS
I HAVE SENT BELOW EMAIL TO RIVER INDIE
HELLO RIVER INDIE,
I HOPE YOU ARE DOING WELL.
I HAVE A CONCERN ABOUT INDIE.
ITS MY FEEDBACK AND SUGGESTION. SO DON'T GET ANGRY.
FACING PROBLEM WITH FRONT REAR TYRE AND MUDGUARD. EVEN IN THE LITTLE WET ROAD OR LANE IN RAINY DAYS OR SOMEWHERE WATERED LANE, ALL MUD GOES TO THE ELECTRONICS PARTS, SPEAKER AND WIRE FROM FRONT TYRE AND ITS SHORTER MUDGUARD. THIS IS BECAUSE YOU HAVE KEPT OPEN SPACE FOR AIR AND THAT IS VERY VERY PROBLEM MAKING TO THE CUSTOMERS LIKE ME. ALSO YOU HAVEN'T KEPT OPEN SPACE AT BOTTOM TO DRAIN THE WATER WITH MUD.
ALL MUD AND DIRT KEEPS COLLECTING INSIDE AND ONLY THE WATER GET DRAINS IN SOMEHOW, IS IT RIGHT FEATURES ?
I HAVE ATTACHED VIDEO AND PICTURE, YOU CAN IMAGING HOW I AM FACING PROBLEM WITH THIS SITUATION.
I HOPE THE MAIN PRIMARY MOTO OF RIVER INDIE, IS IT TO SELL MORE SCOOTY BY WINNING CUSTOMERS HEART AND SECONDARY IS TO SELL SPARE PARTS .
IF IT IS SPARE PARTS BY GETTING ENGAGE WITH SERVICE CENTER ALL TIME THEN EVERYTHING IS FINE.
LET ME KNOW SOME SUGGESTION TO AVOID GETTING MUD INSIDE THE WIRING, BATTERY, SPEAKER AND ELECTRONICS PARTS EVEN IN WET AREAS.
EVERYTHING IS NOT WARRANTY BUT EVERYTHING IS CUSTOMER SATISFACTION.
MAKE IT SOMETHING ATTACTHER ON THE FRONT MUDGUARD OR BEHIND ON THE OPEN SPACE SO WHICH WE CAN EASILY DETACH AND WASH IT MANUALLY. DO AVAILABLE AS SOON AS POSSIBLE PLEASE.
PLEASE GO WITH ATTACHMENTS AND DO SOME FAVOUR OR SUGGESTIONS BECAUSE MODIFICATION IS NOT ALLOWED IN WARRANTY PERIOD.
THANK YOU.
BEST REGARDS
u/Easy-Emu-9346 — 1 day ago