u/Echo-xZ

So Laptop order on 7th July, delivery got delayed, did everything i was supposed to do to get my laptop, Filed complaint on NCH, Emailed Grievance, Posted on X, Threatened flipkart that I’ll case on them, and stressed so much.
Then on 18th July They cancelled my order😐. Wtf brh,
Laptop i bought was priced 140k, Then when it got cancelled, laptop price was 150k.
I Threatened those ngas ill file court case on them and seek compensation, They offered 10k coins as price difference and told me these will be available after 48 hours. Now i got 10k coins but there’s no fking option to use them on Laptop while ordering it.
So turns out I can’t use them while ordering laptop, so idk what should i do with them,
Also i ordered Laptop At 150k price Ahhh, on EMI ofc. Cuz I ain’t waiting for sale and needed the laptop The same model..
Also The laptop i bought before, i filled my exact location address—my village and stuff. So didn’t got my order. Then i changed address to little far away (~3km). And my other things got delivered flawlessly with that address🙂.
ig my address was the issue lmao and had to pay 10k extra.
Anyway what should i do with the coins, got 1 month validity.

Ordered an ASUS TUF A16 laptop (₹1.4L, RTX 5050) via Express Delivery on 7th July, promised delivery by 9th July. Item reached my nearest hub (Dharam Kot) on 9th July morning and hasn’t moved since — now over 6 days with zero movement.
I’ve contacted support multiple times — chat, call, WhatsApp — and each time got the same copy-paste “resolved within 24 hours” message, with the resolution date pushed from 12th → 13th → 14th July with zero explanation or actual progress.
Yesterday a support agent explicitly told me: “I can’t provide a call or escalation, but I’m here to help.” So there’s genuinely no real path to get this fixed through their support channels.
This is a ₹1.4L purchase on Bajaj Finance EMI, so this isn’t a small deal for me. I’ve now filed a formal complaint with the National Consumer Helpline since Flipkart’s own support has no functional escalation path. Posting here in case anyone’s had a similar experience or has advice on what actually worked for them.