Welcome to the monthly product issues megathread!

This is the go-to space for EcoFlow users to report issues, malfunctions, and bugs — whether it's an error code you're unsure about or the app behaving strangely after a firmware update, this is the place to share 💬.

Before creating a separate post, please comment in this thread or search here using keywords to see if your issue has already come up. Someone may have already faced the same thing — and found a fix! 🔧

Let's troubleshoot together and build a stronger community. Please keep it clear, detailed, and respectful. 🙌

Out of scope for this thread: purchasing advice, DIY solar setup planning, and workshop/off-grid build questions. Dedicated threads for those topics are in the works — stay tuned!

Helpful details to include (if applicable):

• Device model: e.g. Delta Pro Ultra
• Region: e.g. US
• Error code: if displayed on the unit or in the app
• What happened: describe the sequence of events as clearly as you can
• What you've already tried: e.g. restarted the device, reinstalled the app
• Support ticket number: if you've already filed one with EcoFlow
• Photos or video: always helpful!

---

Helpful links

• Official support portal: https://www.ecoflow.com/us/support/get-support
• Customer service email: support@ecoflow.com

This thread is refreshed monthly. For urgent safety concerns, please contact EcoFlow support directly rather than waiting for a reply here.

Hey all,

Made a list with links to all the product manuals. Whether you lost yours or it's living at the bottom of some drawer, here you go.

Save it, bookmark it, or find it anytime in the sidebar under Wiki → User Manuals.

RIVER Series

EcoFlow RIVER 2

https://manuals.ecoflow.com/us/product/river-2-portable-power-station?lang=en_US

EcoFlow RIVER 2 Max

https://manuals.ecoflow.com/us/product/river-2-max-portable-power-station?lang=en_US

EcoFlow RIVER 2 Pro

https://manuals.ecoflow.com/us/product/river-2-pro-portable-power-station?lang=en_US

EcoFlow RIVER 3

https://manuals.ecoflow.com/product/river-3?lang=en_US

DELTA Series

EcoFlow DELTA 2

https://manuals.ecoflow.com/us/product/delta-2-portable-power-station?lang=en_US

EcoFlow DELTA 2 Max

https://manuals.ecoflow.com/us/product/delta-2-max-portable-power-station?lang=en_US

EcoFlow DELTA Pro

https://manuals.ecoflow.com/us/product/delta-pro-portable-power-station?lang=en_US

EcoFlow DELTA Pro 3

https://manuals.ecoflow.com/product/delta-pro-3-portable-power-station?lang=en_US

EcoFlow DELTA 3 Plus

https://manuals.ecoflow.com/product/delta-3-plus?lang=en_US

EcoFlow DELTA 3 1500

https://manuals.ecoflow.com/product/delta-3-1500?lang=en_US

EcoFlow DELTA 3

https://manuals.ecoflow.com/product/delta-3?lang=en_US

DELTA Pro Ultra

https://manuals.ecoflow.com/us/product/delta-pro-ultra?lang=en_US

Solar Panels

EcoFlow NextGen 160W Bifacial Portable Solar Panel

https://manuals.ecoflow.com/product/160w-bifacial-portable-solar-panel?lang=en_US

EcoFlow NextGen 220W Portable Solar Panel

https://manuals.ecoflow.com/product/nextgen-220w-portable-solar-panel?lang=en_US

EcoFlow NextGen 160W Portable Solar Panel

https://manuals.ecoflow.com/product/160w-solar-panel?lang=en_US

EcoFlow NextGen 220W Bifacial Portable Solar Panel

https://manuals.ecoflow.com/product/220w-bifacial-solar-panel?lang=en_US

EcoFlow 45W Portable Solar Panel (Type-C)

https://manuals.ecoflow.com/product/45w-portable-solar-panel-type-c?lang=en_US

EcoFlow 450W Rigid Solar Panel

https://manuals.ecoflow.com/product/450w-rigid-solar-panel?lang=en_US

EcoFlow 60W Portable Solar Panel (Type-C)

https://manuals.ecoflow.com/product/60w-portable-solar-panel-type-c?lang=en_US

EcoFlow 125W Bifacial Modular Solar Panel

https://manuals.ecoflow.com/product/125w-modular-solar-panel?lang=en_US

Smart Generator 3000(Dual Fuel)

https://manuals.ecoflow.com/product/dual-fuel-smart-generator-3000?lang=en_US

Alternator Charger (800W)

https://manuals.ecoflow.com/eu/product/alternator-charger-800w?lang=en_US

EcoFlow Power Dock

https://manuals.ecoflow.com/product/power-dock?lang=en_US

Smart Home

Powerinsight

https://manuals.ecoflow.com/product/powerinsight?lang=en_US

Smart Home Panel 2

https://manuals.ecoflow.com/product/smart-home-panel-2?lang=en_US