How do I progress? 😭

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I set graphics settings to the lowest possible.

Refreshed multiple times.

Still doesn't work

I can't progress the quest

I made an issue ticket but they say it might take 90 days for it to get rated but the extra rewards for exploration ends in \~40 days

Ticket no : 119388384277168128

Temple of space, desert pavilion area

Quest: Unofficial chronicle of the desert pavilion

Enemies reset everytime, cannot progress

Graphics:lowest possible settings

Device: windows 10 PC

They seem to only notice me in a small and specific point in the room.

Edit: The response for my ticket is ai and it gave generic things already tried

Edit 2: many saying to build characters first then try. Already on it .
Co-op is not available until the quest is complete
Many saying I wasn't even trying to fight them. You are correct, the video is to show that they keep aggrro on in a specific point in the room and they reset all the time.
Tried cloud gaming, it seems it is a design issue not internet issue.
My problem is that hoyo doesn't listen to bug reports. I had issue killing these in other places despite my low level characters

u/EconomyBus8888 — 23 days ago

Mona special sprint got disabled

"rapid capture" event at level 5, after completing you get the option to use any character
Edit: playing on potato phone so graphics issue
Edit2: playing on OnePlus Nord n30 se 5g 4gb/128gb . Temp at 40 degree C during recording

u/EconomyBus8888 — 29 days ago