u/Economy_Release_988

How do 2 free watches that I haven't used and probably will never use go from free after a 1 time charge to costing me almost $50 a month? I called for tech support about a channel I thought I was entitled that ended in no resolution, a run around for hours on the phone multiple calls, a slick salesman and a $50 increase in my monthly bill?

Why is it almost impossible to navigate the Xfinity website? Can't see my balance can't see my plan. Almost every link is dead AKA "404 Bad Request Request Header Or Cookie Too Large" it's ridiculous.