Confusing DHL notification
Shipment is on hold at Customs in BC, Canada for about a month, Its an ID document from Pakistan to Canada. However, I just got an email from donot reply DHL "EVENT CATEGORY
20 Aug 26 12:33 AM - Customs entry submitted - CINCINNATI HUB,UNITED STATES OF AMERICA". Is it being sent back? DHL helpline is not helpful, response is its just an automatic system entry. Why would system make an entry for US port while the package is on hold in Canada. any insights?