Customer disrespect
As a brewista of only about a month, but someone who had barista’s at various other places for the past 5-6 years, I’ve honestly been disappointed (but I guess not that surprised) about the fact that it seems that I see more absolutely nasty and mean customers, or at least see them more often here (or I guess at least at my stand but I’m just assuming it’s common throughout all) than I have at any other place I’ve worked, and I’ve worked both at local small coffee shops and at a bigger corporate (Caribou). It is hard to not get so angry and upset when the way 7 Brew is designed to be obviously sets much higher expectations for brewistas so the customers give less grace- and I often get genuinely yelled at every day or every other day. But at my stand we have also been having problems with having staff, as people have been getting fired and calling out often, or just not enough people available (typically during mid) so when it’s super busy it’s hard to keep up sometimes and so part of the frustration is always wait time. But they just are less understanding overall about anything (definitely not everyone, I’ve had plenty of nice or very friendly customers come as well ofc), or often times get mad at drinks being wrong when they come the way they ordered them, they just don’t know what they’re ordering (which is super irritating to me in itself but I could go on and on about that…) Also, to clarify, I am not trying to blame the company necessarily or specific people it just sucks it’s always going to be this way.
Has anyone else had this experience or noticed this? Idk if also it’s just the type of people living in my city cuz honestly…😭😭😭😭