WP Developers - I need a team
Please don't waste either of our time if this isn't a fit, because the hard part of this job isn't skill, it's timezone availability and response.
I need people in the UK timezone who can work evenings, or in the US Eastern (New York) timezone. The work runs roughly 12pm to 10pm UK, not every day but often, and fast response times matter because these are live e-commerce sites.
I'm building a small team to support software I own in a niche space. Think of it as being my sidekicks: keeping my software and customers looked after across timezones so everything stays covered when I'm offline and I'm not getting constantly interrupted. The software is stable and I'll do the deep technical things. I don't want anyone making plugins or anything like that.
Day to day this means handling customer questions (these usually come in via WhatsApp) and small fixes: CSS changes, Elementor edits, applying a hotfix, generally making sure things are running smoothly. You'll have no access to customer data, same as the customers themselves. You're welcome to use Claude or other AI tools to work through problems, in fact I'd expect it.
Urgent requests are usually a server crash, where I'd need you to restart the server and liaise with hosting support. Otherwise it's CSS, occasional light PHP (AI is fine for this), and answering questions.
I'll likely set up a help desk or a limited-access system that gives you everything you need to do the job.
I'm looking for 2 to 3 people across different timezones.
How would you want to be paid? Retainer or ad-hoc. Name your price please and timezone, experience and any online portfolio or ratings.