u/EducationalRevenue82

Boulder Quantum Fiber Customer Service is TERRIBLE

Tried to get Quantum Fiber (AT&T) here in Boulder. Scheduling the install took 2 weeks then on the day they were to install it, they cancelled my appointment (8-10am window). I was able to get an appointment the same day (2-4pm window) via their online help chat and they "no-showed" and did not even alert me that they had cancelled that appointment. I only found out at 6pm when I got back online to talk to the help chat folks. This is after a message at 4pm that said the technician was running late. I would avoid this company if you live in the Boulder area.

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u/EducationalRevenue82 — 2 days ago