u/EducationalRing3218

Ultimaker Support Gone??

I have been trying to get a hold of Ultimaker Support for the last week and a half, and their support ticket website is broken. When I try to submit, it tells me that my serial number doesn't match the printer type ".".

I even tried calling US Corporate, support tells you to go online, and SALES hangs up when you direct there. SO I am really at a loss on what to do. You would think for the ridiculous price tag on these machines they would have AT LEAST some sort of support still around.

If anyone has any ideas at this point, I am grasping at straws here...

u/EducationalRing3218 — 5 days ago

▲ 2 r/ultimaker

S7 Error Code help

Hey yall, I've been having major issues with a S7 printer at my work. It keeps throwing an ER90 code with the description: INDUCTIVE_SENSOR_CANNOT_BE_CALIBRATED. The only thing I can think of is the ribbon cable in the back of the printhead, but it seems like its seated properly and the is no damage as far as I can tell (maybe other than a tiny crease less than a mm long). And if you think it may be the ribbon, where could I buy one? I've scoured all over trying to find one without having to buy an entire new print head assembly.

Any help would be greatly appreciated!

reddit.com

u/EducationalRing3218 — 19 days ago