Resigned then asked to stay
I worke remotely and had a boss who did not understand my role in detail. He would only talk to me or ask me things if his boss needed info, i have weekly 1:1's, but there was a time it wasnt happening and he didnt even notice. I have to actively tell him to book time.
I havent had a performance review for over a year. I am not given feedback. He's not horrible and helps if I ask but Ive been feeling so isolated, of course given no direction and the opposite of micromanagement is also horrible.
I filed my resignation and he acted a bit guilty but told me my role wouldnt be replaced. I get a call from head of HR 2 days later asking me why. I told him the mental struggles feeling i had to do everything myself and never being given attention. Also feeling incompetent at the job because I can only judge myself and want to succeed but can't when I have a boss like this. He told me I was amazing and professional and I didnt deserve this. He would talk to the CEO and boss of my boss.
Next day I get an email from the boss of my boss being asked to stay and I would be transferred to a different boss. He then talked to my boss and my boss apologized. He apologized for the years being treated like this. And sent me a document of a plan of my department if I decided to stay.
I think it's rare for someone C level to admit and try to fix the problem. I dont have a new job lined up and honestly loved the company just thought I would be stuck with this boss who would never advocate for me.
My boss and I spoke, and he admitted he never thought to help me because it looked like I knew what I was doing and asked me to write him feedback.
I have decided to stay since the job market is tough and the boss of my boss will talk to me on Monday again for my decision. Would you ask for compensation review? Also I never had a performance review and commission structure unchanged since I joined. Doesnt seem like the right time. I do recognize though it is rare for senior leadership to admit and take action in things like this which I do appreciate.