Received an offer but contract stuck on review
Four days ago I received an offer which I accepted and completed the step necessary for a contract within two hours of receiving the offer. However, the contract has been stuck on "Under Review". On the platform everything regarding the contract show as completed. When I followed up when 48 hours had elapsed, I am getting confusing messages. Initially I received an email to complete ID verification which I have already completed.I email support@mercor.com and received an email from the AI Assistant Melvin that everything is fine I should not worry activation is imminent. When I followed up today, Melvin say my ID verification is blocked and provided a link that take me to the same platform where everything appear completed fine. When I raise that, Melvin say he has escalated the issue and should received a response within a business day. Problem is that I received that same response two days ago but no one got back to me. I am confused because I really do not now the status of my contract. Anyone who can help. A person perhaps