Issues with Enbrel Reimbursement?
UPDATE: For anyone else using this program, here is what worked this last time: EOB, Pharmacy Receipt, Picture of Enbrel box with Rx label, and an Itemized Statement of Account from the Pharmacy.
I switched to the Amgen Direct Manual Reimbursement program three months ago for my Enbrel prescription. I have been submitting the proper documentation (pharmacy receipt, EOB, and image of box) that they request each time, however the past two months they have asked for additional documentation and it's always something a little different than the time before. While I appreciate the fact they have this program, I find I am spending a lot of time on the phone trying to meet their requests when I've already given them everything they said they originally needed. Is anyone else having this or other issues with the Amgen DMR program?