Toast and Loyalty/E-mail Marketing
So I'm about a month into an opening, we've been using Toast for loyalty and e-mail marketing. I really appreciate the seamless integration of customer data into the e-mail stuff, but am really quickly running up against a bunch of limitations with the functionality. A few examples are that there is no support for multi drip chains (like sending an email prompting an order after three weeks and then sending a coupon after 5 weeks), there is no support for dynamic codes (like a drip email that offers a reward with a 5 day redemption window), and there data presentation feels pretty clunky and limited (who is ordering what from which email). I'm going to keep going with it because its easy and I feel like consistency is probably a big factor, but was wondering if anyone had experiences with other platforms that had a similar level of integration with toast but more functionality.