Has anyone else gotten reviews saying their items smell like smoke but you don’t smoke?
I have a 5.0 rating with 94 5 star reviews but someone recently left a 1 star review saying it smelled like smoke. I’ve been getting some complaints saying 2 of my items smelled like smoke and I’m very confused because there has been no smoke around them whatsoever. Has anyone else has this happen? Is it possible the delivery drivers could have been smoking in their vehicles? If so, how do i report this? I tried to tell the one person I don’t smoke and there wasn’t smoke around their package on my end, they just got very angry and didn’t believe me. :( it was a baby item and even if i did smoke, i would never do it around baby clothes or items. thanks in advance!